With the Loyalty Summit webinar series, you can stay on top of your game with the latest ideas and insights from the comfort of your home. Get a sneak peak of what you can expect when you attend our next event in person.
Past Episodes
Special thanks to our media partner:
Loyalty Leader Insights: Air Canada Aeroplan (Ep. 11)
- David Feldman: Loyalty Summit Chair
- Mark Nasr: Vice President, Loyalty & CRM – Air Canada
What Airlines Are Doing with Loyalty Right Now (Ep. 10)
- David Feldman: Loyalty Summit Chair
- Mark Ross-Smith: CEO, Loyalty Data Co., and Editor at Travel Data Daily
- Brian Sumers: Senior Aviation Business Editor, Skift
Driving Brand Affinity in the Travel Recovery (Ep. 9)
- David Feldman: Loyalty Summit Chair
- Len Covello: Chief Technology Officer, Engage People Inc.
- Seth Miller: Editor in Chief, PaxEx.Aero
What Can Airlines Do with Loyalty Data? (Ep. 8)
- Mark Ross-Smith: CEO, Loyalty Data Co., and Editor at Travel Data Daily
- Christian Hylander: Vice President, Data & Services, Travel Industries at Mastercard
- Dianne Robillos: Manager, Consumer Research & Insights at Qatar Airways
Are Status Levels and Partnership Deals Broken? What Can Program Managers Do? (Ep. 7)
- David Feldman: Loyalty Summit Chair
- Alan Lias: Former VP Loyalty, Virgin Atlantic
Managing Loyalty Across Industries – Why Travel Loyalty is Different (Ep. 6)
- Iain Pringle: Loyalty & Partnership Expert; Former Head of Strategy, Avios
- Adam Posner: CEO, The Point of Loyalty; author of For Love or Money research
- Rob MacLean: Director, CEO and Founder at Points International
Reinventing Loyalty Programs (Ep. 5)
- David Canty: Partner, New World Loyalty and Former VP Global Loyalty, IHG
- Phil Gunter: Founder & Partner, New World Loyalty
Balancing Member Value vs. Program Profits (Ep. 4)
- Hubert Frach: Former VP Marketing, Lufthansa; Divisional SVP Commercial Operations, Emirates
- Nik Laming: Former Head of Loyalty, Cebu Pacific Air; SVP Aimia Asia Pacific
Managing Loyalty Redemptions, Engagement & Liability (Ep. 3)
- Len Llaguno: Founder & Managing Partner, KYROS Insights
- Jonathan Silver: CEO, Engage
- James Curry: Head of Product Design and Loyalty, Emirates
The Role of Loyalty in Coronavirus Recovery (Ep. 2)
- Simon Scholte: Program Director, Flying Blue, Air France/KLM
- Joe DeNardi: Managing Director, Stifel
The Importance of Loyalty in a Time of Crisis (Ep. 1)
- Dave Canty: Partner, New World Loyalty; Former VP Global Loyalty, IHG
- Mark Ross-Smith: Former Head of Loyalty, Malaysia Airlines
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